Yes. We use carefully selected natural materials such as jade, freshwater pearls, agate, and tiger eye. Due to the organic nature of these materials, each piece may have slight variations in color and texture, making every item unique.

Our jewelry is designed for durability, but like all fine accessories, proper care is important. Avoid exposure to water, perfumes, and chemicals to maintain its original finish and extend its lifespan.

Yes, our pieces are designed for everyday wear. However, we recommend removing them during activities such as showering, exercising, or sleeping to preserve their quality over time.

Orders are typically processed within 1–3 business days. Delivery usually takes 7–15 business days depending on your location and customs processing.

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos. We will arrange a replacement or refund as quickly as possible.

Yes. We accept returns within 14 days of delivery for unused items in their original condition and packaging. Please contact our support team to initiate the process.